The Company Laxmi Springs trades with a wide range of industries, from the computer and electronic sectors to white goods and lighting manufacturers and general engineering companies. It has become the sole supplier of springs to several well-known companies, including Maruthi.
Orders involve quantities ranging from a “one-off” to millions, working to all levels of precision and to a variety of delivery scheduling systems, as dictated by the customers. This makes long- and even medium-term predictions of the company’s developments difficult because the company works on an average of a maximum 2-week cycle from receipt of order to dispatch of goods. Delivery requirements by the customer are often based on very short notice being given, and the normally quoted lead time of four weeks can sometimes need to be reduced to a matter of hours to meet the
customer’s requirements. Laxmi Springs is highly regarded by its customers for its professionalism, knowledge and expertise in spring design and for providing a high quality personal service
Orders involve quantities ranging from a “one-off” to millions, working to all levels of precision and to a variety of delivery scheduling systems, as dictated by the customers. This makes long- and even medium-term predictions of the company’s developments difficult because the company works on an average of a maximum 2-week cycle from receipt of order to dispatch of goods. Delivery requirements by the customer are often based on very short notice being given, and the normally quoted lead time of four weeks can sometimes need to be reduced to a matter of hours to meet the
customer’s requirements. Laxmi Springs is highly regarded by its customers for its professionalism, knowledge and expertise in spring design and for providing a high quality personal service
Read the caselet carefully and answer the following questions:
1. What was the initiative taken by Laxmi Springs Ltd with regard to remuneration of employees?
2. What do you understand by Iip? How Iip was implemented at Laxmi Springs Ltd?
3. Explain about the effective reward practices for individuals and teams.
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